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Returns & Refunds

    1.    Products purchased from brightInkjets are totally refundable from date of purchase of a product and will be covered under manufacturer warranty policy. 
   2.    If you have received a damaged product than you can either apply for  refund or replacement by calling our Customer services Department on  +1- (886)-991-4590  in order to process your return or replacement request.
   3.    The return/replacement  is only eligible if the product received by the customer is damaged or faulty. We will refund the whole amount but a cancellation fee of $25 will be charged if the product is not under replacement period.
   4.    If you want to cancel the product or you want to return them then you should call our  Customer Services Department on +1-(886)-991-4590 and you can email us on  We aim to respond to all email inquiries within 24 hours. And we are available on phone 24/7 365 days.
   5.    Once the return request is placed, than you have the ship the product back to our store address and that shipping fee is not bearable us. 
   6.    We will only accept the returned product if the product received is intact and is in unused condition with no damage on the product providing the goods are complete with all relevant packaging or in the condition in which they were received by the consumer. Refund approval will only be given after the inspection.
   7.    A refund will be processed within 5 days after approval. This means you will get your money within 5 days of having return approval.
   8.    Any goods returned to us without prior authorization or which doesn’t follow the above conditions then will be rejected and returned to you at your cost.
   9.    We are legally obliged to return your money within 7 days. However, should you fail to return the goods after a full refund we can charge you the direct costs of recovery and offset the amount against the refund due. If any provision of these terms and conditions shall be unlawful, void or for any reason un-enforceable then that provision shall be excluded and shall not affect the validity and enforceability of the remaining terms and conditions. Any disputes not resolved by the normal complaint’s procedure will be resolved exclusively in the courts of United States law.
   10.    We as brightinkjets follow the laws and legal sections for the return of merchandise sold on our website as per United States Trade Trade laws Commission. For any information about the return or any other information you may contact us at   +1-(886)-991-4590 or you can also email us at
   11.    These terms and conditions are subject to change at any time without any intimation.

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